Solveville

Solveville Terms of Service

Effective date: September 28, 2026

1. Agreement

These Terms of Service ("Terms") are a binding agreement between you and DB Performance Inc., a Florida corporation ("DB Performance," "we," "us," or "our"), covering your use of Solveville, our collection of puzzle games available at play.solveville.com, including all games, levels, features, content, and related services (together, the "App").

By creating an account, starting a free trial, making a purchase, or otherwise using the App, you agree to these Terms and to our Privacy Policy and Refund Policy, which are incorporated by reference. If you do not agree, do not use the App.

We may update these Terms from time to time. If we make a material change, we will post the updated Terms in the App and update the effective date above, and where practical we will notify you by email or an in-app notice. Continued use of the App after a change takes effect means you accept the updated Terms.

2. Eligibility, accounts, and children

Account holders must be adults. You must be at least 18 years old (or the age of majority where you live) to create an account, start a trial, or make a purchase. By creating an account you confirm that you meet this requirement.

Player profiles. Each account may hold the number of player profiles its plan allows: one (1) on the Single plan, and up to four (4) on the Family plan and during the free trial. Profiles are intended for the account holder and members of the account holder's household or family, including children. A profile stores only a display name and gameplay data (progress, coins, boosters, stats, and settings). Profiles do not have their own logins and cannot be used independently of the account.

Children. The App is designed to be suitable for children to play under a parent's or guardian's account. We do not knowingly collect personal information directly from children under 13. If you create a profile for a child, you are responsible for that child's use of the App and you consent to the collection of that profile's gameplay data as described in our Privacy Policy. If you believe a child has provided us personal information directly, contact us at the address in Section 11 and we will delete it.

Your responsibilities. We sign you in with a one-time link sent to your email address, or through Google, so you are responsible for keeping your email account and your signed-in devices secure, for all activity that occurs under your account, and for making sure the information you give us is accurate and current. Tell us promptly if you believe your account has been accessed without permission.

One account per person. You may not create more than one account, create an account on someone else's behalf without their permission, or use another person's account.

3. Free trial

New accounts receive one free trial. The trial lasts 72 hours (3 days) from the moment it starts (144 hours, 6 days, if you signed up through another parent's referral link, see "Referral credit" below) and unlocks the first chapter (the first 25 levels) of each game available at that time. No payment method is required to start a trial.

The trial is limited to one per person and one per account. Creating additional accounts to obtain more than one trial is a violation of these Terms and may result in termination of all related accounts.

When the trial ends, access to the App is paused until you purchase a license. Any progress, coins, and boosters earned during the trial are kept and carry over to your account when you purchase. The trial does not convert to a paid purchase automatically, and you will never be charged unless you choose to buy.

4. Purchase and license term

Plans and yearly purchase. Access to the full App is sold as a one-time payment for one (1) year of access (the "License Fee"), for one of two plans: Single, for one (1) player on one (1) device at a time, or Family, for up to four (4) players on up to four (4) devices. The price of each plan is shown before you pay (at launch, $9.99 for Single and $14.99 for Family). There are no in-app purchases and no paid ways to earn coins, boosters, or levels. The current price of each plan is shown before you pay.

Not a subscription. A purchase is not an automatically renewing subscription. Nothing is charged again unless you choose to renew.

What you get. Your purchase unlocks all games and levels in the App as of the date of purchase, plus all updates, new levels, and new games we release during your License Term, for the number of players and devices your plan allows.

License Term. Your license lasts one (1) year (365 days) from the date of purchase. Renewals add further years as described below. The License Term is the whole period you have paid for. During your License Term you may use the App without any further payment.

Renewing. If you have bought a year before, you can renew at a discount off the price of your plan at the time you renew. The discount and when renewal opens are shown in the App (at launch, 20% off, from 30 days before your year ends), and you can also renew at any time after your year has ended. If you renew early, the new year starts when your current year ends, so you do not lose any days. We show a reminder in the App while renewal is open.

When your year ends. If your year ends and you do not renew, your account goes back to the free levels (the first 25 levels of each game). Your players' progress, coins, boosters, and stats are kept, and everything unlocks again when you renew.

Upgrading from Single to Family. You can upgrade a Single year to Family at any time by paying the difference between the two plans' prices (with the renewal discount applied if your Single year was a renewal). The price is shown before you pay. The upgrade ends on the same date as your Single year and unlocks any player profiles kept from your trial.

Promotional codes. We may offer promotional codes from time to time, for example a percentage or dollar amount off, or a free year. Each code can be used once per account, and a code may be limited to one plan, to a number of uses, or by an expiry date. Codes have no cash value and cannot be combined with the renewal discount: if both apply, you get whichever is better. We may withdraw a code at any time before it is used.

Gift codes. You can buy a year of either plan as a gift for someone else, with or without an account. Gifts are sold at the full price; promotional codes and discounts cannot be used on a gift. We email the buyer a single-use gift code and a link to a printable gift card. A gift code has no expiry date and no cash value, and it cannot be exchanged for cash. The recipient redeems it under "Have a promo code?" after creating an account, and must accept these Terms to do so. A gift redeemed on an account with a year still running adds a year that starts when the current one ends; a Family gift redeemed on a running Single year upgrades it to Family straight away and then adds the Family year. Refunds of gifts follow our Refund Policy and are paid to the buyer, never the recipient. If a gift is refunded, or its payment is disputed, the code stops working and the access it gave ends at that time, even if it was already redeemed; the recipient's saved progress is kept. Please keep gift codes private: we cannot replace a code that someone else has already used.

Referral credit. Parent settings show a referral link for your account. If another adult signs up through your link (and has not bought before), their free trial lasts 144 hours (6 days), and each such person who then buys a year of a plan and pays for it earns your account referral credit (the amount per person is shown in parent settings; at launch, $10). Referral credit:

We may change or end the referral program at any time, including the amount of credit per person; a change applies to credit not yet used.

Payment processing. Payments are processed by Stripe. We do not see or store your full card number. By making a purchase you also agree to Stripe's terms and consent to Stripe processing your payment information. Prices are in U.S. dollars, and you are responsible for any applicable sales tax, which will be shown at checkout where required.

Price changes. We may change the License Fee for new purchases and renewals at any time. A price change does not affect a year you have already purchased; a renewal is priced at the plan's price at the time you renew, less the renewal discount.

5. Refunds

Because every new account receives a free 3-day trial to evaluate the App before buying, all purchases are final and non-refundable, except in the limited cases described in our Refund Policy (duplicate charges, unauthorized charges, or an access problem on our side that we cannot fix). The Refund Policy is part of these Terms. Nothing in this section limits any refund right you have under applicable law that cannot be waived.

6. License and acceptable use

Your license. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to access and play the App for personal, non-commercial entertainment during your License Term. The App is licensed, not sold. We keep all rights not expressly granted to you.

Device and session limits. A Single account may be signed in on one (1) device at a time: signing in on another device signs out the first. A Family account, and an account in its free trial, may be signed in on up to four (4) devices at the same time; signing in on an additional device signs out the least recently used one. Accounts are for one household; sharing your login with people outside your household, or with more people than the profile limit allows, is not permitted.

You agree not to:

We may investigate suspected violations and may suspend or terminate accounts that violate this section without refund.

7. Progress, data, and offline play

Cloud sync. Your progress, coins, boosters, stats, and settings are stored on our servers so they follow you across devices. Sync requires an internet connection; when you play offline, progress is saved on your device and uploaded the next time you connect. If the same profile is played on two devices while offline, the more recent progress may overwrite the other when both reconnect. We recommend playing a given profile on one device at a time.

Data loss. We make reasonable efforts to keep your gameplay data safe, but we do not guarantee that it will never be lost, corrupted, or unavailable. You accept that gameplay data has no monetary value and that we are not responsible for restoring it beyond reasonable efforts.

Coins and boosters are virtual items with no real-world value. They cannot be purchased, sold, transferred, exchanged, or redeemed for money. We may adjust how coins and boosters are earned or priced within the App at any time as part of game balancing.

Privacy. How we collect and use your information is described in our Privacy Policy.

8. Intellectual property

The App and everything in it — including the games, level designs, game logic, artwork, animations, sounds, music, text, names, logos, and software — are owned by DB Performance Inc. or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. All artwork and sounds in the App are original works created for the App.

"Solveville," "Pipeline," "Pixel Parade," "Slide Out," "Math Stacks," and the names of any other games we release are trademarks of DB Performance Inc. You may not use them without our written permission.

Feedback. If you send us suggestions, ideas, or feedback about the App, you agree that we may use them freely, without any obligation or payment to you.

Copyright complaints. If you believe content in the App infringes your copyright, send a notice to the contact address in Section 11 with enough detail for us to identify the material and evaluate the claim.

9. Changes, availability, and termination

Changes to the App. We are continually improving the App. We may add, change, rebalance, or remove games, levels, features, boosters, and the coin economy at any time. We will try to avoid changes that make previously completed content unavailable, but we do not guarantee that any particular game or feature will remain available for the whole License Term.

Availability. The App is provided over the internet and depends on third-party services (including hosting, database, and payment providers) that we do not control. We do not guarantee that the App will be available at all times or free of interruptions, errors, or bugs. We may suspend the App for maintenance, updates, or reasons outside our control.

Termination by you. You may stop using the App and ask us to delete your account at any time by contacting us. Deleting your account permanently removes all profiles and gameplay data and does not entitle you to a refund.

Termination by us. We may suspend or terminate your account, with or without notice, if you materially breach these Terms, use the App in a way that harms other users or our systems, or if we are required to do so by law. If we terminate your account for breach, you are not entitled to a refund.

End of service. We may permanently discontinue the App with at least 30 days' notice. No refund is owed if the App is discontinued, except where the law requires one.

Survival. Sections 5 through 11 survive any termination of these Terms.

10. Disclaimers and limitation of liability

Disclaimer of warranties. THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECT WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, DB PERFORMANCE INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROGRESS, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR YOUR CURRENT LICENSE, OR TEN U.S. DOLLARS ($10) IF YOU HAVE NOT PAID US ANYTHING. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO SOME OF THEM MAY NOT APPLY TO YOU.

Indemnity. You agree to defend, indemnify, and hold harmless DB Performance Inc. and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms or your misuse of the App.

Health notice. Some people may experience discomfort from extended screen time or from flashing or moving visual effects. Take breaks, and stop playing if you feel unwell.

11. Governing law, disputes, and general terms

Governing law. These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. If you have a dispute with us, contact us first at the address below. Most concerns can be resolved quickly and informally. We each agree to try in good faith to resolve any dispute for at least 30 days before starting formal proceedings.

Venue. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to the personal jurisdiction of those courts. Either party may bring an individual claim in small claims court instead.

No class actions. To the extent permitted by law, you and we agree that disputes will be brought only on an individual basis and not as a plaintiff or class member in any class, consolidated, or representative proceeding.

Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and us about the App and replace any prior agreements or understandings.

Severability and waiver. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms or your account. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Export and sanctions. You may not use the App if you are located in a country subject to a U.S. government embargo or are on any U.S. government list of prohibited or restricted parties.

Contact. Questions about these Terms can be sent to:

DB Performance Inc.
Attn: Solveville Support
6220 Vireo Court, Lake Worth, FL 33463
[email protected]